Terms of Service

Last updated: March 2026

1. Introduction

These Terms of Service ("Terms") govern your use of VyapaarSaathi ("Service"), a wholesale B2B trade management SaaS platform provided by VyapaarSaathi ("Company," "we," "us," or "our"). By accessing and using this Service, you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

2. Definitions

Account: Your registered profile on the Service, including all data, settings, and configurations.

Business Data: Information relating to your wholesale business including orders, invoices, customers, inventory, and payment records.

Service: The VyapaarSaathi platform and all related features, functionality, and tools.

GST Compliance: Tools and features designed to assist with Goods and Services Tax compliance under Indian law.

3. Account Terms

Eligibility: You must be at least 18 years old and a legitimate wholesale business operator in India to use this Service. You represent and warrant that you have the authority to bind your business to these Terms.

Account Creation: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, complete, and current information during registration and to update such information as needed.

Account Security: You are solely responsible for the security of your account. We recommend using strong passwords and enabling two-factor authentication where available. You agree to notify us immediately of any unauthorized use of your account.

4. Payment Terms

Pricing: The Service is offered on a subscription basis. Current pricing is displayed on our website and is subject to change with 30 days' written notice.

Billing: You authorize us to charge your payment method on a recurring basis according to the selected subscription plan. Billing occurs on the date your subscription renews.

Payment Responsibility: You are responsible for paying all charges and any applicable taxes. All payments are non-refundable except as expressly stated herein.

Failed Payments: If payment fails, we may suspend your access to the Service until payment is received or the subscription is cancelled.

5. Acceptable Use Policy

You agree not to use the Service for any unlawful purposes or in violation of applicable laws. Specifically, you agree not to:

  • Engage in fraudulent or deceptive activities
  • Violate any Indian laws or regulations, including GST laws
  • Access or use the Service beyond the scope of your subscription
  • Attempt to gain unauthorized access to the Service or its systems
  • Reverse engineer, decompile, or disassemble the Service
  • Transmit malware, viruses, or malicious code
  • Use the Service to harm, threaten, or harass others
  • Interfere with or disrupt the Service or its servers
  • Resell or redistribute access to the Service without authorization

6. Intellectual Property Rights

Our IP: The Service, including all software, design, features, functionality, and content, is owned by or licensed to the Company. You receive a limited, non-exclusive, non-transferable license to use the Service solely for your business purposes as permitted by these Terms.

Your Data: You retain ownership of your Business Data. By using the Service, you grant us a non-exclusive license to use, process, and store your Business Data to provide and improve the Service.

7. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, protect, and process your data. Please review our Privacy Policy carefully.

Data Security: We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention: We retain your data as long as your account is active and as required by applicable laws. Upon account deletion, we will delete your data within a reasonable timeframe, unless required by law to retain it.

8. Limitation of Liability

Disclaimer: The Service is provided "AS IS" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

Limitation: To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption, arising from your use of the Service, even if we have been advised of the possibility of such damages.

Our total liability under these Terms shall not exceed the amount you have paid to us in the 12 months preceding the claim.

9. Termination

Termination by You: You may cancel your subscription at any time by accessing your account settings or contacting support. Cancellation is effective at the end of your current billing period.

Termination by Us: We may suspend or terminate your account immediately if you violate these Terms, engage in unlawful activities, or fail to pay charges. We will provide notice of termination except in cases of serious violations.

Upon termination, your right to use the Service ceases, but we may retain your data as required by law.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of laws principles. You irrevocably consent to the exclusive jurisdiction of the courts of India for any disputes arising from these Terms or your use of the Service.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: support@vyapaarsaathi.com
Website: vyapaarsaathi.com